Testimonials

I didn’t know if anybody would be able to help be when I reached out to the office of Carl DeMaio. I sent an email and received a prompt response from Trinity. She was kind, efficient and caring. I explained my situation and she was able to help me with my EDD issue. Because of her I was paid what I was owed and made all the difference for my family. We were able to buy groceries, pay bills and makeup for having a hard Christmas. Meant the world to my family and I!
Claudia
Lakeside
I am on the board of Stone Ridge HOA for Warner Springs Estates. During the last SDG&E power outage due to high winds in the Warner Springs area, I called Assemblyman DeMaio's office for assistance. We are a senior community with 300 homes on a master meter. Without hesitation, SDG&E was contacted. With continuous monitoring and communication from Trinity and everyone involved at Assemblyman DeMaio's office, in less than 24 hours, our community received a generator and a crew to install and oversee the operation. Once the winds picked up and power was shut down, our seniors had power and there was no need to relocate them. SDG&E's work was outstanding and was very responsive to Assemblyman DeMaio's office. We are thankful to have our Assemblyman's support in the district.
Jeanie
Warner Springs
Payton Galvez responded to my nonprofit’s request for assistance with the California Franchise Tax Board very promptly. Shortly afterward, the FTB contacted me with a representative who resolved months of challenges and delays in just one week. Thanks to this office, we were finally able to continue the work our organization needed to do.
Nishal
San Diego
A tree fell over my neighborhood's road on Pala Road/76. Payton Galvez on the behalf of Assemblyman Carl DeMaio responded promptly and contacted the agencies swiftly. Within two weeks the tree was removed, and the surrounding area cleared. My neighbors are very thankful that we no longer have to worry about that. Thank you.
Adam
Bonsall
The office of Carl DeMaio was able to quickly assist me in hearing back from the EDD/CA PFL department in under 48 hours after I had been trying to get ahold of them for over a month. They made the process very easy and were very responsive. Thank you team!!
Kelsey
Fallbrook
It was a pleasure to work with Payton and I was impressed with how quickly and thoroughly he was able to assist me with receiving my PFL check from EDD after not being able to connect with anyone from EDD for over 2 weeks.
Michael
Santee
My wife had undergone surgery in November 2024, in relation to her cancer diagnosis. I submitted my claim online and waited. At the start of Feb 2025, my claim was still pending. I made numerous attempts to contact someone within EDD but failed every time. I reached out to Carls DeMaio’s office and got a call back within 20 minutes. The next day, another call to tell me my claim was processed. Amazing work! Amazing service! My family and I couldn’t be happier with the timely service we received. Thank you!
Richard
Fallbrook
I can’t thank Carl DeMaio enough! I welcomed my beautiful baby girl in December and filed for Paid Family Leave immediately as I have done before with my first child. I was starting to feel the financial pressure with 2 kids and over 2 months went by without my claim getting paid out. I reached out to Carl DeMaio’s office and immediately got a call and a form to fill out. Less than 24 hours later, Paid Family Leave called me to finalize my claim! Carl’s office followed up right after that to reassure me it was handled. THAT is quality service!!! So glad we have Carl DeMaio as our District representative! Thank you so much.
Brooke
Alpine
I tried for days to get on line with EDD, I kept being locked out. Carl’s Office called EDD on my behalf and had EDD call me to do my certification over the phone. I got a call from a EDD representative within 30 minutes. He went through everything with me. Payton on his staff did an amazing job.
Sherri
Ramona
We are so grateful to Mr DeMaio for his incredible involvement in working with SDG&E to arrange generators for our senior community. This provided power to 300 homes during the power outages. This was invaluable to our community. It was seamless and we appreciate this more than words could ever say. Thank you Rep Carl DeMaio!
Melanie
Warner Springs
After countless calls to the EDD PFL helpline (making over 150+ calls per day) and multiple email attempts without any reply, I contacted Carl DeMaio’s office for assistance. My PFL claim had been pending for 3+ weeks and I had multiple bills piling up that I was counting on the PFL payments to cover. After contacting Carl DeMaio’s office, I received prompt communication and resolution within 48 hours of my initial outreach. I am so grateful for their team’s assistance and only wish I would have reached out sooner.
Katie
Bonsall
It was a pleasure to work with Payton and I was impressed with how quickly and thoroughly he was able to assist me with receiving my PFL check from EDD after not being able to connect with anyone from EDD via email or phone for over 2 weeks.
Michael
Santee
I had been waiting over a month for my Paid Family Leave claim to be processed over a month. I reached out to the office of Carl DeMaio for help and they were able to get my claim processed expeditiously. Thank you to Trinity for handling my case so quickly. I am now able to take my full leave without worry.
Adam
Ramona
I was unable to contact EDD regarding my disability benefits. A single email to Carl DeMaio’s office mustered his team to help out. His office cut through the impenetrable phone maze at the EDD and got the needed information. For this, I am exceedingly grateful. Thank you!
Michael
Poway
I had been waiting over a month for my Paid Family Leave claim to be processed over a month. I reached out to the office of Carl DeMaio for help and they were able to get my claim processed expeditiously. Thank you to Trinity for handling my case so quickly. I am now able to take my full leave without worry.
Adam
Ramona
I was unable to contact EDD regarding my disability benefits. A single email to Carl DeMaio’s office mustered his team to help out. His office cut through the impenetrable phone maze at the EDD and got the needed information. For this, I am exceedingly grateful. Thank you!
Michael
Poway
Payton was great and responsive. He addressed all my concerns promptly and communicated every step of the process. Thank you!
Brian
Fallbrook
Mr. Payton Galvez was instrumental in facilitating the successful submission and distribution of my CA SDI benefits. Even though I had applied for benefits in April 4, 2025, I still had not received my rightful funds by mid-July; therefore, I reached out to Mr. DeMaio’s office. To be honest, I was a bit hesitant at first—as I’m a democrat, albeit moderate—however, I believe in bipartisanship so I proceeded nonetheless and I am so glad I did. Mr. Galvez greeted me with nothing but kindness and a keen willingness to help. Anyway, my funds were deposited a mere few days after reaching out to Mr. Galvez. THAT is how efficient the man is! It goes without saying that Mr. DeMaio is blessed to have you on his team. Thank you again, sir. I wish you nothing but prosperity wherever life may take you! JHM
James
Santee
Working with Carl DeMaio's office was positive, productive, and exactly what reaching out to a representative should provide. The impact of having a real advocate in office brings quality of life where there was only frustration and despair. My struggles to terminate Health Net and Covered CA prior to starting Medicare were met with bureaucratic red tape. I finally gave up and reached out to Carl DeMaio's office because Health Net continued to bill me and refused to acknowledge my phone calls (as well as handwritten notice on bills) the month prior to starting Medicare. Payton Galvez, of Carl DeMaio's office, patiently provided the voice of reason to Covered CA. I now can focus on my work, rather than fighting a system that only complicates life for hard-working tax-paying citizens. Thanks to Carl DeMaio's office (and Payton in particular). Keep up the great advocacy and voice of reason!
Janice
La Mesa
I reached out to Carl DeMaios office in regards to a claim for FMLA. My husband had hip surgery and I had to take off work to care for him. The problem was the claim sat in limbo I wasn't receiving a payment. It had been a month already and I was worried it was not going thru. I tried to call but the number was so tied up I couldn’t get thru I tried different times in the day and still the same message I went to the SDI office. They told me that it is very common, my claim was approved, but the office is so under staffed they cannot keep up with the claims. It was suggested I reach out to our Assemblymember. So I did just that, I emailed his office and the next day I received a response from Payton. He was very nice and understanding of my situation. He then reached out to the dept. in Sacramento and promptly got back to me with information to help move the case along to receive payment. It took a few weeks but with his help I finally received payment about a month later. I had lots of questions and concern. Payton assured me he would do everything possible to help me. He did just that I would like to thank Payton for all the help he provided. I don’t know what I would have done without his help! There is no way to get ahold of anyone at that office. It was very frustrating! Thank you Payton! I appreciate your help and understanding!
Anonymous
Lakeside
I was having trouble filing a claim with EDD online and couldn't reach anyone by phone for help in their department. I contacted Carl DeMaio's office for assistance and within a couple hours got a response and the help contacting EDD to begin the process of submitting my claim. Many thanks to Payton G. for his helpfulness.
Anonymous
Fallbrook